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From what I have been seeing there are a few real use cases: 1. Customer service - seems like natural language processing by AI could be a better offering than
by jusonchan81 2y ago
From what I have been seeing there are a few real use cases:
1. Customer service - seems like natural language processing by AI could be a better offering than someone manually trying to resolve problems. I have been in front of many CS agents who couldn't do what I wanted them to do. Untrained CS agents, non native speakers, or people who just don't care enough to help.
2. Internet search - I don't have to search through arbitrary articles and text to get the answer I want. Now its not always accurate or the latest, but still better than scrolling through Google search (feel bad for the publishers and writers though - they aren't getting the same ad views as before and clearly not ideal)
3. Summarizing - AI does a fabulous job here - TLDR and more.
4. Rewriting things to a better tone - AI is going an amazing job here, every time I get stuck on how to write something OpenAI has helped me. Now I don't use the output as it is, but it gives me an idea of how to write my own message.
5. NLP interface to devices / tools = I think this is a really valuable use case.
Almost everything I suggested here is pointing to a $20 or a fixed monthly subscription for individual user. I don't know if its an "enterprise" need. Except for the customer service use case.
- deleted 2y ago[deleted]