It could be due to policy of the .ca registry, rather than at the registrar: > Due to the Registry restrictions, it’s not possible to use privacy protection to

It could be due to policy of the .ca registry, rather than at the registrar: > Due to the Registry restrictions, it’s not possible to use privacy protection tools for .CA domains. https://www.namecheap.com/support/knowledgebase/article.aspx/9496/37/do-you-provide-privacy-protection-for-ca-domains/ https://www.namecheap.com/support/knowledgebase/article.aspx... Might want to check your whois record at https://lookup.icann.org https://lookup.icann.org (not 3rd party sites like whois.com which sometimes does not show this information)