OG contents were deleted , it was: See this post: AD User Constantly Being Locked ( https://www.reddit.com/r/sysadmin/comments/1cb45bi/ad_user_constantly_being

OG contents were deleted , it was: See this post: AD User Constantly Being Locked ( https://www.reddit.com/r/sysadmin/comments/1cb45bi/ad_user_constantly_being_locked/ https://www.reddit.com/r/sysadmin/comments/1cb45bi/ad_user_c... ) We're absolutely stumped on this one user who gets locked out almost every day. We've tried a bunch of stuff, including many of the solutions offered in the thread above. Almost every day, around 11.30, she presses Win + L to lock her screen and then goes to lunch. When she comes back her account is locked, and she has to wait up to 15min before she can log in again. We've tried... Checking for network drives with old credentials. There are none. Removing all credentials in the credentials manager. No help. Giving her a new computer and wiping the old one to completely eliminate any traces of old credentials. No help. Wiping her work phone and setting it up again from scratch, also to eliminate any old credentials. No help. After every one of the above steps, she would get locked out again the next day. I've checked event logs and also sent them to our second line support, but they can't see anything out of the ordinary. She has no other devices. When I look her up, only one laptop and one iPhone come up. Also, she did admit to using Enter to wake her screen, so we explained why that's a bad idea. She now uses the arrow keys to wake her computer. Still gets locked out. Please help me, I'm losing my mind. EDIT Wow, this got way more attention than I expected. Thank you very much. I'm at home right now. I'll through all your suggestions at work tomorrow. Some clarifications: She has a work phone. There are no personal devices on the work wifi. I'm only a first line supporter. I don't have access to AD and I unfortunately don't know what many of your suggestions mean, such as PDC emulator or SSRS. Our second line people are very cool, though. I'll write a short list of your suggestions and send it to them.