Thank goodness, it's about time! My only question is, what the heck took the FTC this long? Why didn't they do this years ago? The problems with cancelling Ad

Thank goodness, it's about time! My only question is, what the heck took the FTC this long? Why didn't they do this years ago? The problems with cancelling Adobe CC are well known: - Consumers think they've subscribed to a monthly plan only to discover it's yearly - If they cancel before the year is over they still have to pay 50% of the remaining time, while the software stops working immediately, and they had no idea - But worst of all, if you want to set it to NOT autorenew at the end of the year, YOU CAN'T [1]. You can't cancel renewal but keep the existing subscription through the end of the year. Which is insane. You have to wait until some brief "cancellation window" period at the end of your year, and cancel it AFTER the window has opened up but BEFORE it actually renews. Again, this is INSANE And all this is on top of the complaints that people try to cancel over the phone even within the cancellation window, and either can't do it, or think they've done it but it hasn't. There's no way the FTC won't win here. And I hope the FTC levies a truly massive fine on Adobe, ON TOP OF refunds to consumers of all previous cancellation fees. It's absolutely despicable behavior, and there's no way Adobe would be able to get away with it if they didn't have network lock-in effects from what have become the industry file formats of Photoshop, Illustrator, Premiere, etc. If you collaborate in the graphics space you need to use their tools period, so you can edit files people send you and vice-versa. Conversion tools never work perfectly, or even well, when they even exist at all. [1] https://helpx.adobe.com/manage-account/using/manage-auto-renewal-settings.html https://helpx.adobe.com/manage-account/using/manage-auto-ren...