3 ms·
I think McDonalds did a pretty good job with theirs. What is it you don't like about them? The upselling?
by Tepix 2y ago
I think McDonalds did a pretty good job with theirs. What is it you don't like about them? The upselling?
- JohnFen 2y agoMostly, they're clumsy to use. It takes me much longer to place an order with one of those than to just tell a person what I want. They give me no benefit and make my experience worse. Especially when I've mistakenly chosen the wrong thing. I also dislike having to use a screen rather that interacting with a person for this sort of thing in the first place, but that's personal preference rather than anything about the kiosk system in particular.
- Tepix 2y agoI think they do a great job telling me what's available and what the options are. Much better than standing at the counter and reading distant displays while talking to a cashier.
- rchaud 2y agoThose giant touchscreens are a petri dish for every germ imaginable. McDonald's are open 24 hours with all kinds of people tapping away on them. There's no way the screens are cleaned more than a couple of times a day.
- Tepix 2y agoYou could put an antibacterial coating on them or shower them with UV light. Door handles are the same thing, just worse. Besides, the world is full of germs, in fact you would die without them. They are no big deal.