When you get so big that you think you can start telling your customers what they want instead of listening to them, this is what happens. Novell did the same t

When you get so big that you think you can start telling your customers what they want instead of listening to them, this is what happens. Novell did the same thing with small/medium business LANs. In DEC's case, they thought they could become IBM by hiring people that IBM either fired or didn't hire. This in turn led to telling the customer what they wanted since that's how they thought IBM's sales process worked. We all know where that ended up. The story is old as the hills and the result is always the same. Boeing is going through it right now; They absorbed the McDonnell Douglas corporate culture and forced out everyone who didn't agree, and now the same chickens that sank McDonnell Douglas are coming home to roost at Boeing.