4 ms·

> ending its partnership with IBM on automated order-taking without an expansion Aka some IBM b-team screwed up yet another implementation, but the contract la

by ethbr1 2y ago

> ending its partnership with IBM on automated order-taking without an expansion Aka some IBM b-team screwed up yet another implementation, but the contract language prevents McDonald's from saying so.

Drakim 2y ago
It's kinda wild how frequent screw-ups like this with companies like IBM and Oracle are and that companies never learn.
- ethbr1 2y ago
  As has been opined, it's risk management by VPs. If IBM screws up a contract, it's IBM's fault for failing to execute. If a lesser known contractor screws up a contract, it's the VP's fault for not picking a bigger firm.
  - alickz 2y ago
    "no one ever got fired buying IBM"
FrustratedMonky 2y ago
Reading the comment above from noen, it seems McDonalds sabotaged the project as part of a plan for an acquisition. When reading the article I also jumped to conclusion it was IBM's problem. But then thought it sounded an awful like McDonalds was 'hinting' that it was IBM's problem while not being able to say so. So kind of a reverse stab. McDonalds is acting like there is contract language saying they can't say what happened, and subtly making it seem like it was IBM when really McDonalds is saying: "It was IBM but we can't say because of contracts, wink wink, but really we were a horrible customer and wrecked the project and trying to spin this onto the vendor".