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Note that this table comes from "Techniek Nederland", which is a business association of (among others) technical retailers. They've an interest in lowering the
by Denvercoder9 2y ago
Note that this table comes from "Techniek Nederland", which is a business association of (among others) technical retailers. They've an interest in lowering the expected lifespan of appliances, as that means their members have less warranty to provide. They actually note (probably for legal reasons) along with their table that it contains average usage, not expected lifespan (i.e. how long people use things before they replace it, as opposed to how long you could use it before it breaks).
Courts will, and have in the past, throw this table out, if you make a reasonable argument why you could expect a longer lifespan.
- arp242 2y agoIt was linked from the ACM or consumentenbond, or some such consumer website. I don't have the tab open, but it wasn't just a random link from Google. But yeah, it's just a guideline like I said. Some people here are throwing out numbers such as a "15 years" or "decades" with no qualifiers, and I'm not sure if that's reasonable for a €230 oven (cheapest in a quick check). Aside on retailers: I haven't worked in a store in 15 years, but back then a lot of manufacturers just said "lol fuck you" when you tried to claim warranty above their stated warranty period. It was typically up to the retailers to bear the costs. One (of several) reason we left the consumer business: it's hard to compete as a small independent store for many different reasons, and this just made it that much harder. You can't spread out the costs, and you have almost no leverage against Asus or HP. In short, at least back then the manufacturers could just keep shipping wank without really suffering too much damage to their bottom line, and the retailers with essentially no power to change anything were getting screwed. I don't know if that's changed, but probably not.
- Denvercoder9 2y ago> It was linked from the ACM or consumentenbond, or some such consumer website. I don't have the tab open, but it wasn't just a random link from Google. Yes, it gets often quoted, but things don't become true by being often repeated. It probably wasn't the Consumentenbond, as they actively call out the list from Techniek Nederland (previously Uneto-VNI) as being too short on their website. [1] https://www.consumentenbond.nl/nieuws/2016/consumenten-hebben-vaak-langer-recht-op-garantie https://www.consumentenbond.nl/nieuws/2016/consumenten-hebbe...