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I'd be curious to hear about stories of this working in the U.S., if ever.

• promiseofbeans 2y ago
  Sadly, the US doesn't seem to have particularly great consumer guarantees - you just have to rely on warranties given as an extra marketing point by a company. In more developed countries like Australia, NZ, and the UK, warranties last less time than the guarantee offered by consumer law and only exist to try and confuse consumers into not asking for repairs after the warranty expires (but not necessarily the consumer law guarantee)
  • 23B1 2y ago
    [flagged]
    • ktallett 2y ago
      It is a shame that this is needed to be said but in many laws it is true. Employment, consumer, health, and prisoner come to mind.
      • kelnos 2y ago
        The definition of "developed country" doesn't really track those metrics, though. It's more about economy, level of technology and general infrastructure commonly available, etc.
        • sofixa 2y ago
          > and general infrastructure commonly available Banking being stuck in the 19th century but with apps, healthcare being generally unaffordable, a near total lack of affordable transit options, etc etc etc
• tgsovlerkhgsel 2y ago
  From my understanding, small claims court in the US can be particularly effective because sending a company representative there costs more than just refunding the product. However, I suspect that if something breaks out of warranty, you don't have a legal right to get it replaced/repaired.
• zamalek 2y ago
  In the US the consumer would be taken to court instead. /s
  • denton-scratch 2y ago
    "In soviet Russia, party comes to YOU."
• criddell 2y ago
  There have been a few stories on HN over the years of people taking advantage of arbitration that so many companies insist on. Here’s one, but there are others as well: https://www.shuchow.com/so-i-took-a-huge-corporation-to-arbitration/ https://www.shuchow.com/so-i-took-a-huge-corporation-to-arbi...