"... but who exactly was asking for this kind of service?" There are many things that people don't ask for but which have big impacts when they arrive. There

"... but who exactly was asking for this kind of service?" There are many things that people don't ask for but which have big impacts when they arrive. There are plenty of anecdotes to this effect, right the way from "a faster horse" by Ford to Drew Houston's comments regarding how Dropbox spread.