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The article addresses this: …if an operator cannot tell if a customer is angry, the operator may not be able to react properly, which could just upset the cust
by jrmg 2y ago
The article addresses this:
…if an operator cannot tell if a customer is angry, the operator may not be able to react properly, which could just upset the customer further.
Therefore, the developers made sure that a slight element of anger remains audible.
- afro88 2y agoThat doesn't address it. That tones it all the way down to a "slight element of anger"