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That technology will pair nicely with this: https://www.vice.com/en/article/akek7g/this-startup-is-selling-tech-to-make-call-center-workers-sound-like-white-ame
by morkalork 2y ago
That technology will pair nicely with this:
https://www.vice.com/en/article/akek7g/this-startup-is-selling-tech-to-make-call-center-workers-sound-like-white-americans https://www.vice.com/en/article/akek7g/this-startup-is-selli...
What a dystopian future that will be, having a whole telephone conversation where neither of you hears the other's real voice.
- lxgr 2y ago> having a whole telephone conversation where neither of you hears the other's real voice This is actually not the worst-case outcome, in my view. The silver lining on the horizon is that hopefully there will also be a consumer-side model counterpart to these things: I'd love to be able to just write an email. If the company is smart and offers a support email address, they can just get the text directly; if they insist on wasting my time by having only a number to call, their bot (or employee, but I suspect this will become increasingly rare soon) can argue with my bot.
- SoftTalker 2y agoMaybe it will all be good when there's an AI assistant that I can command to "Call the Foobar Company and cancel my subscription" and it can figure out the deeply hidden customer service phone number, navigate the phone tree menu, and then talk to their AI service agent to get my subscription canceled. It could be marketed as the subscription terminator. "It can't be bargained with. It can't be reasoned with. It doesn't feel pity, or remorse, or fear! And it absolutely will not stop, ever, until your subscription is canceled!