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The issue here isn't the employee behavior. It's that Wells Fargo imposed an idiotic culture where employees felt this was necessary.
by electrondood 2y ago
The issue here isn't the employee behavior. It's that Wells Fargo imposed an idiotic culture where employees felt this was necessary.
- inhumantsar 2y agoGoodhart's Law at work. I don't agree with measuring keyboard activity in the first place, but if some place is going to measure it and employees know that measurement is happening, then it's guaranteed that some of them will game it.