>The pesky customers want "Safety", and we aren't selling "Safety", got to get some of this "Safety". Guess we better do some re-orgs, some focus groups, some t

>The pesky customers want "Safety", and we aren't selling "Safety", got to get some of this "Safety". Guess we better do some re-orgs, some focus groups, some training to make sure everyone knows "Safety" is important. Maybe throw in some training on "Quality". Gah hahahaha. Oh God, don't make me laugh that hard. One does not merely add some more Quality to a product as if it were flour in a cooking recipe. Quality is literally the single most difficult to add back to something once you've decided to skimp on it; as quality itself is a compound output. It's a result of having your entire goddamn company devoted to the goal of creating a quantitatively superior product. Boeing decided it was time to not sweat the package, and to turn itself into a financial product. As it turns out; it's pretty much impossible to do one while not doing the other...