SAI could have easily avooded the massive confusion by providing information on how to use it. Instead, SAI employees are, quite rudely, claiming its a skill is

SAI could have easily avooded the massive confusion by providing information on how to use it. Instead, SAI employees are, quite rudely, claiming its a skill issue on discord, but they also don't provide any info on how to use it properly. If you release some software and users are struggling, telling them to "git gud" and similar is very odd.