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no comment on this product specifically, but large takeaway from hitting a point where my side thing had actual users + communication -- CRM is critical if you
by awinter-py 2y ago
no comment on this product specifically, but large takeaway from hitting a point where my side thing had actual users + communication -- CRM is critical
if you asked me 24 months ago I'd tell you CRM was a BS category, now I think of it as a backend component on par with the DB
- aantix 2y agoWhat crm did you settle on and why?
- abpavel 2y agoCRM selection heavily depends on stage of the company and GTM motion complexity. I would never recommend to anyone to ever start with SFDC, but I can't not recommend ending there.
- awinter-py 2y agocsv file with emails + python thing to send them using postmark it took an hour every time I had to do anything, and I ended up with a collection of python scripts that solved random problems that were already solved somewhere else, which grew and grew I tried a few programmable shared inbox tools and they were all clunky and meh. tried lighter things like supabase + some golang list manager, also meh. postmark has a CRM they acquired, iirc it was too expensive zoho seems reasonable on price, but did not try it but to be clear, even if I paid up for something dumb like hubspot, my life would have been simpler and better zapier is a good place to shop for these
- jruthers 2y agoSounds like hard won experience there. I've long thought CRM was BS but been wondering lately - this helps, thanks.
- forgetfreeman 2y agoThe only thing more bullshit than 99% of CRM implementations is not having one when you start to outgrow Excel.
- awinter-py 2y agoyes this