About a month or two ago Alexa started telling us it didn't understand "stop" while it played the audio we didn't ask for (Alexa's voice recognition is really p

About a month or two ago Alexa started telling us it didn't understand "stop" while it played the audio we didn't ask for (Alexa's voice recognition is really poor). I had to unplug it. I probably could have used the app to stop it but I didn't think about that at the time.