You can't control the phone, but you can remotely view its screen and tell the owner what to do. https://support.apple.com/en-us/109365 https://support.apple.c

You can't control the phone, but you can remotely view its screen and tell the owner what to do. https://support.apple.com/en-us/109365 https://support.apple.com/en-us/109365 Interestingly, you can remotely control a Mac using the Screen Sharing utility (which is a standalone utility, not part of FaceTime).