> I don't get the hand-wringing when it comes to reasonably priced services. Development and infrastructure costs money. I have no problem paying for software.

> I don't get the hand-wringing when it comes to reasonably priced services. Development and infrastructure costs money. I have no problem paying for software. But in this case I’d far prefer a one-off purchase. The only reason there are ongoing infrastructure costs are because I’m being forced into using the company’s cloud service. I already pay for infrastructure in the form of my own cloud storage. I want to pay, once, for software that will use that infrastructure. More generally, while I might see the value in paying $45 a year for a password service a lot of non-tech folks don’t. They’re happy using the same password everywhere they go (until they aren’t, of course), making them pay a few months-worth of Netflix to use software they’re already not inclined to use means they just won’t do it.