My favorite help desk call - user calls in to complain the monitor isn't working. Start doing the usual troubleshooting and ask them to verify the cable is con

My favorite help desk call - user calls in to complain the monitor isn't working. Start doing the usual troubleshooting and ask them to verify the cable is connected to the computer. User complains the computer is under the desk and that they can't see under the desk because the lights are out - because the power is out. [...] I wouldn't have believed it if I didn't live it.