You're not required to use it for federal filing either though, so that's missing the point. You're signing up to file your taxes for free and spend a couple h

You're not required to use it for federal filing either though, so that's missing the point. You're signing up to file your taxes for free and spend a couple hours inputting all the info, and then discover you'll have to pay or else now do your state taxes separately on paper and mail them in, taking another hour. It's bait and switch. That's the problem.