3 ms·

Dispute the charge with your bank - you did not get what you paid for, and it's not on you to chase them down and waste your time. If/when enough people do thi

Dispute the charge with your bank - you did not get what you paid for, and it's not on you to chase them down and waste your time. If/when enough people do this, they'll get their shit together.

citizenpaul 2y ago
This is basically a variation on tragedy of the commons. The solution is right there in front of everyone and "simply" requires everyone to do it coordinately. I've told this solution to numerous people, just log onto your bank website and click "dispute" and thats it you are done. Nope, they either don't believe me or are afraid of doing it because "banks". They continue to just allow crappy businesses to effectively steal their money or they waste time with a 45min customer service call. Its the same with many other things like simply boycotting an abusive business. People say starbucks is bad. All that is required to "destroy" starbucks is simply go to any of the dozens of local coffee shops that exist everywhere for a month instead. That would make the heads spin/roll at the C-level at starbucks but still no one does it.
- gruez 2y ago
  >I've told this solution to numerous people, just log onto your bank website and click "dispute" and thats it you are done This depends heavily on your bank. I can see this working if you're using a neobank, but there's plenty of legacy banks that require you to call in, wait on hold, etc.
  - deleted 2y ago
    [deleted]
- lupire 2y ago
  Why do you believe that people who think Starbucks is bad are the people who love Starbucks? The vast majority of people aren't coffee snobs.
  - citizenpaul 2y ago
    Oh man... it was just a random example of a business people regularly slam publicly for bad behavior with tons of alternatives. Feel free to fill in a bad company of your choice but often people simply keep going back to the company that ripped them off even when its trivial to change was my point.
- CPLX 2y ago
  Disputing with banks isn't particularly reliable. These larger companies have a script now for responding for one, and the other thing that happens is they'll kill your account and permanently ban you. Neither of those accomplishes the goal of being able to purchase the product or service without being ripped off.
  - teeray 2y ago
    > the other thing that happens is they'll kill your account and permanently ban you This practice really should be illegal. “I don’t want to do business with you because I screwed up, you correctly called me on it, and I had to refund you.” PERMABAN.
  - citizenpaul 2y ago
    >Neither of those accomplishes the goal of being able to purchase the product or service without being ripped off. I'd argue that its impossible to totally do that since humanity has never figured out how to remove scammers from the population. It is the way to fight back against it so I think that is really splitting hairs on complex sociology-econmic explanations. Do you really want to continue do business with a company ripping you off?
    - CPLX 2y ago
      > Do you really want to continue do business with a company ripping you off? Fucking no. Which is why it sucks when that's not a choice we have.
Der_Einzige 2y ago
You know that companies will eventually wise up and start taking you to small claims court for trying to do this small time subversiveness. AI will make stuff like this possible, and individualized resistance like this can and will be snuffed out once and for all.
- portaouflop 2y ago
  Why should you continue to be a customer with these companies in that case? Sounds like learned helplessness to me

Dispute the charge with your bank - you did not get what you paid for, and it's not on you to chase them down and waste your time. If/when enough people do this, they'll get their shit together.

citizenpaul 2y ago

This is basically a variation on tragedy of the commons. The solution is right there in front of everyone and "simply" requires everyone to do it coordinately. I've told this solution to numerous people, just log onto your bank website and click "dispute" and thats it you are done. Nope, they either don't believe me or are afraid of doing it because "banks". They continue to just allow crappy businesses to effectively steal their money or they waste time with a 45min customer service call. Its the same with many other things like simply boycotting an abusive business. People say starbucks is bad. All that is required to "destroy" starbucks is simply go to any of the dozens of local coffee shops that exist everywhere for a month instead. That would make the heads spin/roll at the C-level at starbucks but still no one does it.

gruez 2y ago
>I've told this solution to numerous people, just log onto your bank website and click "dispute" and thats it you are done This depends heavily on your bank. I can see this working if you're using a neobank, but there's plenty of legacy banks that require you to call in, wait on hold, etc.
- deleted 2y ago
  [deleted]
lupire 2y ago
Why do you believe that people who think Starbucks is bad are the people who love Starbucks? The vast majority of people aren't coffee snobs.
- citizenpaul 2y ago
  Oh man... it was just a random example of a business people regularly slam publicly for bad behavior with tons of alternatives. Feel free to fill in a bad company of your choice but often people simply keep going back to the company that ripped them off even when its trivial to change was my point.
CPLX 2y ago
Disputing with banks isn't particularly reliable. These larger companies have a script now for responding for one, and the other thing that happens is they'll kill your account and permanently ban you. Neither of those accomplishes the goal of being able to purchase the product or service without being ripped off.
- teeray 2y ago
  > the other thing that happens is they'll kill your account and permanently ban you This practice really should be illegal. “I don’t want to do business with you because I screwed up, you correctly called me on it, and I had to refund you.” PERMABAN.
- citizenpaul 2y ago
  >Neither of those accomplishes the goal of being able to purchase the product or service without being ripped off. I'd argue that its impossible to totally do that since humanity has never figured out how to remove scammers from the population. It is the way to fight back against it so I think that is really splitting hairs on complex sociology-econmic explanations. Do you really want to continue do business with a company ripping you off?
  - CPLX 2y ago
    > Do you really want to continue do business with a company ripping you off? Fucking no. Which is why it sucks when that's not a choice we have.

Der_Einzige 2y ago

You know that companies will eventually wise up and start taking you to small claims court for trying to do this small time subversiveness. AI will make stuff like this possible, and individualized resistance like this can and will be snuffed out once and for all.

portaouflop 2y ago
Why should you continue to be a customer with these companies in that case? Sounds like learned helplessness to me