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Makes sense, my biggest takeaway from observing folks in many different roles interact with LLMs is this: they simply don't know how to prompt effectively. The
by cloudking 2y ago
Makes sense, my biggest takeaway from observing folks in many different roles interact with LLMs is this: they simply don't know how to prompt effectively.
There is no problem with the chat UX, if you know the right techniques to get optimal output, but writing effective prompts is a technical skill similar to programming - most folks that interact with computers are not highly technical.
If we design software powered by LLMs understanding that effective prompting is a skill most users don't have, then we should build UX that abstracts prompting away. Of course there are going to be use cases where a user needs to provide input to the LLM, but that UX also can be assistive and require minimal cognitive overhead (e.g less raw text prompt input, more clicks on buttons/forms etc to a backend prompt builder).