I don't think it's a secret, I think the idea is it will allow you to be more resilient then a custom solution. Why? If the person(s) who made the custom solu

I don't think it's a secret, I think the idea is it will allow you to be more resilient then a custom solution. Why? If the person(s) who made the custom solution leave, you can't as easily hire a replacement. What's more, hiring immediately effective folks becomes harder, even if those folks who made it don't leave. It's a tradeoff, but I don't think folks are keeping secrets around it.