> This is the biggest nasty secret about cloud (and SaaS for things you don't build in-house). Yep. Huge amounts of marketing funds are spent tricking decision

> This is the biggest nasty secret about cloud (and SaaS for things you don't build in-house). Yep. Huge amounts of marketing funds are spent tricking decision-makers into thinking that off-the-shelf, plug-and-play solutions exist for their idiosyncratic business problems and schemas. Sometimes such products exist, but they are so bloated with features to support the other 99% of customers. So you absolutely need at least one expert to unwind the complexity. It's known that "greenfield" software development is much easier than "brownfield"/migrations. It should also be widely known that brownfield SaaS integrations are troublesome, because it involves enormous software+data work to link the existing in-house interfaces to the third-party interfaces. As a rule of thumb, there is no such thing as "off-the-shelf". You WILL have to hire and build and deeply understand your business processes.