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Not even surprised. 20 years ago when I worked in retail selling computers, we had moderately high end HP laptop at a great sale price with an extra RAM slot t

Not even surprised. 20 years ago when I worked in retail selling computers, we had moderately high end HP laptop at a great sale price with an extra RAM slot that many customers opted to get a stick for. We started getting returns immediately and once we started inspecting the laptops, we saw that the extra DIMM slot didn't even have any lines connecting it on the motherboard. HP tried to insist that they wouldn't credit us for the returned defective computers without us signing an NDA, which we refused but still shipped back all the units from our entire chain of retail stores. This was many thousands of units and they probably lost an assload on the returns. Their products have been garbage for a long, long time.

BenFranklin100 2y ago
We have several HP Spectra X360s at work. People seem pretty happy.
- busterarm 2y ago
  Thanks, that guy. Also. https://www.reddit.com/r/Hewlett_Packard/comments/11zykiu/do_not_purchase_an_hpspectre_x360/ https://www.reddit.com/r/Hewlett_Packard/comments/11zykiu/do...
  - BenFranklin100 2y ago
    No need to be a snarky asshole. I’m just relating our experience at work. The link seems to focus on playing video games on the device, not office apps and browsing.
    - busterarm 2y ago
      Oh nothing about the power bricks...bricking...
RIMR 2y ago
Dell did something similar to me, but way scummier a decade ago with my Dell XPS L702x. I bought it spec'd down with the intent to upgrade it myself with parts I had a better deal for. It was advertised as having two DIMM slots, and I ordered it with only one small stick of RAM because I had a source for two of the largest supported sticks. When I got the Computer, there was only one DIMM slot. The technicians had me take the entire thing apart looking for the second slot under they keyboard, but instead I found a an entire unpopulated part of the board with the words "DIMM 2" printed on it, with no slot to put another stick of RAM into. When I figured out that they had lied in their spec sheet, I asked for a replacement motherboard with two DIMM slots. They explained that for computers ordered with less than 2 sticks of RAM, they use a single-slot board. I pointed out that the line "2x DIMM" was on my order, and they complained that the only in-stock version of the motherboard that was compatible with 2 sticks of RAM was the version for the 3D version of the laptop which would require the complete replacement of my computer with a better processor and better monitor. After calling them daily for a few weeks, and sending them a letter from a lawyer, they finally shipped me the new laptop. Bought myself a pair of active switching 3D glasses and hand fun with that for about an hour before finally enjoying my laptop like I intended to.
jakderrida 2y ago
I'd argue HP has both really good products and some of the most awful products in history. I remember getting one of their first tablets (called TX2000Z) and it was such a hunk of crap. On the flipside, I still have several Z-series workstations that are extraordinarily good and, having dual processor slots, allowed me to beef them up on a budget.

BenFranklin100 2y ago

We have several HP Spectra X360s at work. People seem pretty happy.

busterarm 2y ago
Thanks, that guy. Also. https://www.reddit.com/r/Hewlett_Packard/comments/11zykiu/do_not_purchase_an_hpspectre_x360/ https://www.reddit.com/r/Hewlett_Packard/comments/11zykiu/do...
- BenFranklin100 2y ago
  No need to be a snarky asshole. I’m just relating our experience at work. The link seems to focus on playing video games on the device, not office apps and browsing.
  - busterarm 2y ago
    Oh nothing about the power bricks...bricking...

RIMR 2y ago

Dell did something similar to me, but way scummier a decade ago with my Dell XPS L702x. I bought it spec'd down with the intent to upgrade it myself with parts I had a better deal for. It was advertised as having two DIMM slots, and I ordered it with only one small stick of RAM because I had a source for two of the largest supported sticks. When I got the Computer, there was only one DIMM slot. The technicians had me take the entire thing apart looking for the second slot under they keyboard, but instead I found a an entire unpopulated part of the board with the words "DIMM 2" printed on it, with no slot to put another stick of RAM into. When I figured out that they had lied in their spec sheet, I asked for a replacement motherboard with two DIMM slots. They explained that for computers ordered with less than 2 sticks of RAM, they use a single-slot board. I pointed out that the line "2x DIMM" was on my order, and they complained that the only in-stock version of the motherboard that was compatible with 2 sticks of RAM was the version for the 3D version of the laptop which would require the complete replacement of my computer with a better processor and better monitor. After calling them daily for a few weeks, and sending them a letter from a lawyer, they finally shipped me the new laptop. Bought myself a pair of active switching 3D glasses and hand fun with that for about an hour before finally enjoying my laptop like I intended to.

jakderrida 2y ago

I'd argue HP has both really good products and some of the most awful products in history. I remember getting one of their first tablets (called TX2000Z) and it was such a hunk of crap. On the flipside, I still have several Z-series workstations that are extraordinarily good and, having dual processor slots, allowed me to beef them up on a budget.