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Hey, yes most companies would not want to self host, and for them there are plenty of options, but we do have companies that opt to self host. There are few rea
by abe94 2y ago
Hey, yes most companies would not want to self host, and for them there are plenty of options, but we do have companies that opt to self host. There are few reasons we have seen so far
- Operating in a regulated industry, we have customers who cannot send customer data to 3rd party services (in financial services, healthcare) and need to self host for that reason
- Existing solutions are too expensive for their business model, we have Kenyan, Brazilian and Mexican consumer focused companies from other countries spin up and use the self-hosted solution
- Cost savings and Philosophy, believe it or not there are some companies which like to self host software if possible, and have dedicated dev ops resources already maintaining software and spinning up another solution is not that much incremental work.
Beyond that there are other reasons to want to open source a solution like this. Anyone can add communication channels and integrations for example. And lastly its fun to work on an open code base!