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But Starbucks did not start out as a bathroom provider before transitioning into making coffee. If you were a company that provided restrooms open to the public
by mistercow 14y ago
But Starbucks did not start out as a bathroom provider before transitioning into making coffee. If you were a company that provided restrooms open to the public, it would be crazy for you to try to then "pivot" that into a profitable business by making the bathrooms harder to find and trying to sell customers coffee while they danced in place, straining not to pee on your floor as they looked desperately around the shop for your facilities.
- unreal37 14y agopud's Starbucks analogy is still apt though. Bitly is making a conscious change to their business model, and they have to insert a speed bump in the link-shortening process to start making money. There's no way they can continue providing seamless 1-click link-shortening for free. There's no such thing as a free lunch, if you forgive the cliche.
- mistercow 14y ago>There's no such thing as a free lunch, if you forgive the cliche. Yes, but that doesn't turn everything non-free into a lunch. Try to force your change to happen too quickly, and you're simply going to watch your customers boil away to nothing. In the end, your customer base will be little more than the kind of people that make cybersquatters money because they think that the best way to search for bullets is to type "bullet.com" into the URL bar.