I figured engineers wouldn't know. But someone at the company makes these decisions. Do they ever poll random users to get feedback in how much a feature is lov

I figured engineers wouldn't know. But someone at the company makes these decisions. Do they ever poll random users to get feedback in how much a feature is loved? I'm curious what data and processes are used to determine if a project should be staffed more vs just killed. From the outside it doesn't make sense.