Which is why the problem arose: Far too many people believe anecdotes like yours, without understanding the difference between a barrier and common sense. (A fo

Which is why the problem arose: Far too many people believe anecdotes like yours, without understanding the difference between a barrier and common sense. (A four-step process to triage a bug only serves to protect fiefdoms.) We ultimately had the leads (managers and most experienced team members) triage in a small group 4x a week. It kept the BS (and barriers) to a minimum, and standards high. In your case, we generally didn't "close bugs in isolation" like you encountered. That being said, we did have a few "security" bugs raised by people who didn't understand the use case or deliberate tradeoffs. These were closed with a careful explanation of the tradeoffs or misunderstanding. In your case, I would have re-submitted the bug, and/or reopened it.