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All you need to do is sit down for a while with people who aren't in our tech bubble and watch them use their stuff. I used to do on-site tech support for peopl
by olyjohn 2y ago
All you need to do is sit down for a while with people who aren't in our tech bubble and watch them use their stuff. I used to do on-site tech support for people, and I have seen tons and tons of people constantly click dialog boxes without reading them or knowing what they are clicking on. They just want to dismiss them because they are annoying.
I had a person who was having a printer problem close a dialog box telling exactly what was wrong with the printer. It came up every single time they tried to print. This is not abnormal behavior.
People regularly just click on the default boxes, and you know it's true otherwise there wouldn't be so many dark patterns on the internet. Dark patterns work because people don't read what's on their screen.