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Well, the easiest way to grow profits is to grow the business. You'll never be able to create new products to sell to new customers if you spend all your time d
by stanley 18y ago
Well, the easiest way to grow profits is to grow the business. You'll never be able to create new products to sell to new customers if you spend all your time doing customer support. The revenue:profit ratio might decrease but the pie is much bigger.
- mattmaroon 18y agoMost web 2.0 startups just plain don't do customer support. He's not running a poker site.