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Never Hertz again. Not to mention their recent "stolen car" debacle, Hertz pulled their own even shadier shit on me in Washington. "Sorry, our security system
by FireBeyond 2y ago
Never Hertz again. Not to mention their recent "stolen car" debacle, Hertz pulled their own even shadier shit on me in Washington.
"Sorry, our security system was unable to verify you." No explanation of what that was, or meant, or what was being verified. Despite dozens of incident free rentals in the past, etc., no issues on my license, etc. "We are not going to be able to rent to you."
Hand over my credit card and start pulling up an Uber to go to a nearby Enterprise. "Fine, whatever, just put my refund back on this card."
"Sorry, prepaid rentals are non-refundable."
"I didn't get to rent anything, as you just pointed out."
Had to go to Corporate to reverse that one, was about 2 minutes from a chargeback.
- MarkSweep 2y agoHertz hurts, it’s right in the name.