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I agree that the 20E charge to print a paper ticket seems excessive, but I'm not sure about the bag fees. I know it's a bit annoying to get nickle and dimed for
by cpncrunch 2y ago
I agree that the 20E charge to print a paper ticket seems excessive, but I'm not sure about the bag fees. I know it's a bit annoying to get nickle and dimed for everything, but on the other hand it makes sense to only charge passengers for the services they need.
- kyriakos 2y agoIt's about carry on bag not checked in luggage though.
- marcinzm 2y agoIt still costs fuel to carry the weight and slows down the boarding/un-boarding process. Especially if overhead bins fill up and bags need to be, chaotically, checked in at the gate since then you also need more gate attendants. Some passengers don't need anything more than the personal under seat bag for their trip. So charging for carry on bags is a logical approach if you wish to minimize the operating costs of the airline which budget airlines do.
- Detrytus 2y agoPlanes are typically used for longer trips though, not for getting an ice-cream from the stand around the corner. It is reasonable to expect some baggage allowance, the whole trip rarely makes sense without it. Charging for carry-on bags is almost like charging you for the air you breathe. It is abusive, because it's basically lying about the real cost of the ticket.
- ApolloFortyNine 2y agoI haven't checked a bag or brought a non personal item carry on in 8 years. You can easily fit 4 sets of clothes, a jacket, etc. >It is abusive, because it's basically lying about the real cost of the ticket. In the US every airline that does this makes it comically clear. Spirit, the one people always make fun of for nickel and diming, has multiple screens before you book telling you that it'll cost extra for bags. Every other airline does similar. Yes queue the 'but I have 9 children' posts, obviously then you need to pay a bag fee.
- arp242 2y agoRyanAir most does fairly short trips (1-2 hours), and tons of people do weekend returns and such. You don't need checked baggage for anything less than a week. I've seen tons of people with 3 bags, huge bags, and things like that. Frustratingly, this mostly affects people like me who don't do that, because I'll be the one asked to put my relatively small backpack under the seat because they're out of space, and being close to 2 metres it's not like I have tons of space to start with. Never too happy about that. I haven't flown in a while, but generally RyanAir has been pretty relaxed about this, probably because it's just not worth the hassle and all of that. But seriously, fuck these people and fuck their fucking bags and I don't blame RyanAir for placing some incentives to stop the excesses.
- deleted 2y ago[deleted]
- AshamedCaptain 2y agoMy understand of the 1960's Spanish law which applies here is that the volume of luggage that is accepted as carry-on is fixed by the aircraft manufacturer (e.g. size of the overhead bins), and not the airline: the airline cannot arbitrarily decide the max volume of carry-on that passengers are allowed to bring (and worse, cannot selectively enforce a different limit for different passengers). I can clearly see the slippery slope if rules like this were not be enforced.
- marcinzm 2y agoIn my experience the overhead bins are never large enough to accommodate everyone having the allowed sized carry on luggage. Which leads to bags getting gate checked fairly often.
- nickjj 2y ago> It still costs fuel to carry the weight and slows down the boarding/un-boarding process. This is true but if we want to play the pure fairness game should someone who is 150 pounds pay less than someone who is 200 pounds? What about a 90 pound kid? These are drastic differences in weight and all 3 humans would likely fit in the dimensions of 1 standard economy seat. Arbitrarily charging upwards of $200 USD to check a bag at the gate because your carry on personal item was 0.5 pounds too heavy doesn't seem reasonable. A lot of consumer grade scales aren't even accurate to half a pound, you may have done the work to measure it and be wrong because you don't have a high precision scale that's as accurate as the industrial scale at the airport.
- lxgr 2y ago20€ seems almost reasonable – I think I’ve seen Ryanair charge far more than 100 at some point.
- gpm 2y ago100€ for a... piece of paper!?
- JumpCrisscross 2y ago> 100€ for a... piece of paper!? For having a person who could be helping someone with real issues print a piece of paper instead, yes.
- lxgr 2y agoI'd be more sympathetic to that view if Ryanair didn't - Prohibit showing the QR code from a PDF on your phone (it has to be printed on physical paper, or you have to use the app instead) - Make it intentionally hard/impossible to get your boarding pass bought from a third-party reseller into their first-party app In other words, my "non-real issue" was entirely manufactured by Ryanair to extract more money from me (by frustrating third-party resellers without outright banning them in a way that makes them prone to competitive lawsuits)
- JumpCrisscross 2y agoTo be clear, those are problems. But a fee for a boarding-pass print only exceeding the cost of the paper it’s printed on is totally reasonable.
- gpm 2y agoHow much do you have to pay to get to the point where 100€ would be anything remotely close to the actual costs? If your support person is literally doing nothing 59/60ths of the time (because they're waiting around for someone to help), and it takes a whole minute to print a ticket... you're still at 100€/hour. This doesn't seem like it can be anything but ripping people off for making a mistake, or as charitably as I can possibly get making people who made a mistake subsidize flights for the more meticulous people in an attempt to make tickets (appear to) cost less to get more business.
- m463 2y agoI think paper tickets should be always be free. A better approach would be to offer an incentive for tickets on your phone (as long as it wasn't a data grab)
- Tenoke 2y agoJust checkin for free on your phone and use your phone as a ticket. I fly with Ryanair often enough and honestly wasn't even aware there's still a fee like that.
- anonzzzies 2y agoAs other said here; if you book via a 3rd party and you have very little experience (you are a holiday traveller), you don’t know that you have to or how to login to the Ryanair site as they don’t tell you. So when you arrive at the airport you have a nice expensive surprise for the family.