That is the exact reason Discord isn't sufficient. I've had to support enough projects as a maintainer to know that you will always get hammered with the stupid

That is the exact reason Discord isn't sufficient. I've had to support enough projects as a maintainer to know that you will always get hammered with the stupidest questions and the same questions all the time. The less you have to repeat yourself the better, and Discord, or any chat application, ensures you have to repeat yourself as much as possible. There's virtually no way to retroactively follow the stream-of-consciousness that is a chat-style discussion with no single topic instead of the post-style single-topic threaded discussion. I have seen exactly 1 project ever have a solution to this, and ironically it was actually on Discord. Of all the many many chat applications out there, Discord seems to have the most flexible admin control of retroactive chat organisation, and 1 huge development community I'm in has actually proactively created threads when a reoccurring topic comes up again and then moved them to a common FAQ channel.