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When the Fitbit Ionic had a recall, I applied for a refund 2 years later, sent in the watch (you have to mail it), and it took months to get my cash. I wouldn't
by giancarlostoro 2y ago
When the Fitbit Ionic had a recall, I applied for a refund 2 years later, sent in the watch (you have to mail it), and it took months to get my cash. I wouldn't hold my breath, it might take a while, which I think is fine, so long as they get it done.
- squigz 2y agoWhy is it okay for a company worth tens of billions of dollars to drag their feet issuing a refund that can be done promptly?
- masfuerte 2y agoI applied for a ticket refund for a heavily delayed train in the UK. A month after I applied they agreed and said they would deposit the money into my PayPal account. Three months later I remembered to check, and they hadn't. When I contacted them they were all "lol, whoops, how did that happen?". And finally paid me. Big companies really do take the piss.
- giancarlostoro 2y agoIn my case I waited patiently because it was outsourced, so I assumed its a company with maybe 10 people running through thousands and thousands of recalls for various companies. They might be slow, but as long as they get to it, doesn't bother me.