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We (Hyperledger) got a ton of positive feedback from our blind users when we moved to Discord. Apparently the UX is extremely well laid out for screen readers.

gostsamo 2y ago
I'm blind and I don't like Discord. They implement accessibility well, but they, Slack, Teams and the like have decided that I need to know the sender and time stamp of every message in the chat. Read to me for every message. Jumping between screen sections is annoying because lists and headings are too nineties and the hell with them. Captchas? Should I mention that for some reason they disliked one of my logins and put an inaccessible captcha? Maybe your unhappy blind users are still locked out and can't tell you for their issues. Good that I was registered with a gmail account and circumvented them by adding a dot in the email field. Those are personal experiences and I don't know your previous solution, but for me Discord manages to be annoying in a very specific and unnecessary way.
- RyJones 2y ago
  I’m sorry to hear that. I know two of the blind users personally and they are active in discord. I agree on captchas. Rocket.Chat was the previous platform. I will file a bug against discord on the timestamp issue. When I worked for Washington State University, one of our tests pre website update, was the developers had to use a desktop with a screen reader and the display turned off. I think we made great websites for blind users. That was in 2003, so things may have changed.
  - gostsamo 2y ago
    Many products would benefit if there is such a friday game in the product team: Achieve story goals without the monitor in fewest possible steps. PS: Regarding the timestamp issue, maybe I've formulated it incorrectly. Just, when you arrow on a message, it reads sender and timestamp. Some people write bursts of messages so you have a name and timestamp for every few words of the conversation and for many stupid emois.
  - rightbyte 2y ago
    Oh... ye that is a great idea. I'll need to try that some time if I ever do a user facing app. But I guess I'll just put a blanket over the monitor. New OSes and GUI frameworks behave strangely with no target resolution.

gostsamo 2y ago

I'm blind and I don't like Discord. They implement accessibility well, but they, Slack, Teams and the like have decided that I need to know the sender and time stamp of every message in the chat. Read to me for every message. Jumping between screen sections is annoying because lists and headings are too nineties and the hell with them. Captchas? Should I mention that for some reason they disliked one of my logins and put an inaccessible captcha? Maybe your unhappy blind users are still locked out and can't tell you for their issues. Good that I was registered with a gmail account and circumvented them by adding a dot in the email field. Those are personal experiences and I don't know your previous solution, but for me Discord manages to be annoying in a very specific and unnecessary way.

RyJones 2y ago
I’m sorry to hear that. I know two of the blind users personally and they are active in discord. I agree on captchas. Rocket.Chat was the previous platform. I will file a bug against discord on the timestamp issue. When I worked for Washington State University, one of our tests pre website update, was the developers had to use a desktop with a screen reader and the display turned off. I think we made great websites for blind users. That was in 2003, so things may have changed.
- gostsamo 2y ago
  Many products would benefit if there is such a friday game in the product team: Achieve story goals without the monitor in fewest possible steps. PS: Regarding the timestamp issue, maybe I've formulated it incorrectly. Just, when you arrow on a message, it reads sender and timestamp. Some people write bursts of messages so you have a name and timestamp for every few words of the conversation and for many stupid emois.
- rightbyte 2y ago
  Oh... ye that is a great idea. I'll need to try that some time if I ever do a user facing app. But I guess I'll just put a blanket over the monitor. New OSes and GUI frameworks behave strangely with no target resolution.