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Why no AppleCare? This would have been replaced free. This was a poor hedge. (Edit: missed the applecare bit) As for the battery being sold with the top case,

by cjk2 2y ago

Why no AppleCare? This would have been replaced free. This was a poor hedge. (Edit: missed the applecare bit) As for the battery being sold with the top case, I have less of a problem than many with this as it's difficult to ship the batteries safely or remove or replace them in these machines. That's a design flaw which I hope they will sort out at some point but at the moment it is what it is. What is objectionable is that the rebate for the part that is returned is really really poor if you use the self-service repair store. £510 spend for an £85 return. If that's just the battery that's gone it's a rip off. My risk is that if I have a problem with mine, I will just buy another one though. It paid for itself in under 3 days when I bought it.

k8sToGo 2y ago
Did you even read the article? He has AppleCare+. His problem is that it has to be mailed in. Also we have been shipping laptop batteries forever... so it is possible. I am curious how a 1500$ macbook paid itself in 3 days?
- cjk2 2y ago
  Ok I completely missed that despite reading it. Clearly not enough coffee. As for mail in, you only have to mail in custom configs usually. If you get an off the shelf one they do it in store. I've done a couple before. One took an hour. Batteries - well they need to be stuck to something so they don't bend. Apple's design flaw is sticking it to the top case which is the problem. Well it was a $2500 MBP and it paid itself off because I made more cash than that in 3 days with it (unfucking an iOS app for someone).
  - lapcat 2y ago
    > As for mail in, you only have to mail in custom configs usually. If you get an off the shelf one they do it in store. It is an off the shelf model. I bought such a model specifically because I knew it would be easier for returns and such.
- bzzzt 2y ago
  > Did you even read the article? He has AppleCare+. His problem is that it has to be mailed in. So just ask the store for a loaner. Or rent one. Or buy another one and return it before the cooling off window closes.
- Symbiote 2y ago
  Damaged or used lithium ion batteries must be transported by surface mail only, in the USA. https://pe.usps.com/text/pub52/pub52apxc_032.htm https://pe.usps.com/text/pub52/pub52apxc_032.htm
  - pantalaimon 2y ago
    In this case the new battery would be sent to the repair shop. Instead Apple wants the laptop (with the old battery) being sent.

by cjk2 2y ago

k8sToGo 2y ago

Did you even read the article? He has AppleCare+. His problem is that it has to be mailed in. Also we have been shipping laptop batteries forever... so it is possible. I am curious how a 1500$ macbook paid itself in 3 days?

cjk2 2y ago
Ok I completely missed that despite reading it. Clearly not enough coffee. As for mail in, you only have to mail in custom configs usually. If you get an off the shelf one they do it in store. I've done a couple before. One took an hour. Batteries - well they need to be stuck to something so they don't bend. Apple's design flaw is sticking it to the top case which is the problem. Well it was a $2500 MBP and it paid itself off because I made more cash than that in 3 days with it (unfucking an iOS app for someone).
- lapcat 2y ago
  > As for mail in, you only have to mail in custom configs usually. If you get an off the shelf one they do it in store. It is an off the shelf model. I bought such a model specifically because I knew it would be easier for returns and such.
bzzzt 2y ago
> Did you even read the article? He has AppleCare+. His problem is that it has to be mailed in. So just ask the store for a loaner. Or rent one. Or buy another one and return it before the cooling off window closes.
Symbiote 2y ago
Damaged or used lithium ion batteries must be transported by surface mail only, in the USA. https://pe.usps.com/text/pub52/pub52apxc_032.htm https://pe.usps.com/text/pub52/pub52apxc_032.htm
- pantalaimon 2y ago
  In this case the new battery would be sent to the repair shop. Instead Apple wants the laptop (with the old battery) being sent.