For sure, we expect to recover most of this over time, but it looks suspicious to customers who may assume we have actually done something fraudulent or sketchy

For sure, we expect to recover most of this over time, but it looks suspicious to customers who may assume we have actually done something fraudulent or sketchy to get banned by Stripe. I don't think I've ever been asked to re-enter my credit card like this as a customer, and personally I would hesitate, because surely Stripe wouldn't go this far without a good reason? Maybe I assume the worst, but some amount of reputational damage will be done.