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I've never felt tricked into buying or renewing my Prime membership, and I think it's worth every penny. That said, getting customer service on the website is a
by blitzed 2y ago
I've never felt tricked into buying or renewing my Prime membership, and I think it's worth every penny. That said, getting customer service on the website is a hellish nightmare.
- hi-v-rocknroll 2y agoAlways call. Make the pain as expensive as possible for them.
- rchaud 2y agoGood luck finding a phone number. The last time I had to do a return, I could not even find the support chat option. I had to use a useless chatbot that was less helpful than those automated phone support systems. Somewhere out there MBA programs are still teaching case studies about Amazon's "obsessive focus on the customer", oblivious to the fact that Amazon has been trash for years now.
- hi-v-rocknroll 2y ago1-888-280-4331
- lazide 2y agoTrash that gets them paid is a (short term) win, as long as the trash is cheap. It’s ’harvesting brand value’.