>4. Fancy browser features that actually increase uptake and retention. Yeah, I would say I think these are actually a good thing as long as the cost-benefit r

>4. Fancy browser features that actually increase uptake and retention. Yeah, I would say I think these are actually a good thing as long as the cost-benefit ratio is acceptable and it doesn't compromise core efforts (people have asserted this kind of compromise has been happening, but rarely with any coherence or substantiation). I would consider the example of Opera in its heyday - whether it was Turbo, "widgets", extensions, or Unite, which in my opinion was a triumph of originality and innovation that went unsung. Those are good when done right.