it's a case where the payer is different from the user. Payer wants to tick boxes, user wants to be efficient. I see this in education for example, where platfo

it's a case where the payer is different from the user. Payer wants to tick boxes, user wants to be efficient. I see this in education for example, where platforms like Canvas are ubiquitous (not implying that Canvas is not usable, they do a good job IMHO, but it must be like hell for them!).