3 ms·
I love how Microsoft and Apple have the diametric opposite attitude to supporting their customers. Apple: "It just works" Microsoft: "It used to just work, bu
by jiggawatts 2y ago
I love how Microsoft and Apple have the diametric opposite attitude to supporting their customers.
Apple: "It just works"
Microsoft: "It used to just work, but we put a stop to that. Here's a knowledge base article with fifteen easy-to-follow steps for working around the problem we just caused. Step 13 is permanently broken.[1] Here's a public forum where you can complain to other users. We regularly bulk delete comments from that forum."
[1] E.g.: Like the Dolby Vision app which worked for about two weeks and then never again: https://answers.microsoft.com/en-us/xbox/forum/all/dolby-vision-doesnt-work-anymore/8da08958-18a4-4b6d-897b-c1a61d956825 https://answers.microsoft.com/en-us/xbox/forum/all/dolby-vis...
- papichulo2023 2y agoI hate MS forum and all those totally-no-ms-employe independent experts with canned responses. They also did few change which caused a lot of links on google search and windows 10 to be just broken.
- wannacboatmovie 2y agoIs that substantially different from the 30k point "experts" on Apple's forums that just paste copypasta and deny there are any problems with their perfect hardware with its perfect OS?
- pjmlp 2y agoApple's marketing: "it just works" Apple's reality on Radar database: "when it doesn't work we don't have idea why and we will hardly answer back"
- raxxorraxor 2y agoIt just works can mean anything. Root login with an empty password for example.
- croes 2y ago>Apple: "It just works" Apple isn't a stronghold of backwards compatibility more like the opposite.
- karmakaze 2y agoAC-3 isn't something I use on computers. Apple on the other hand dropped support for AptX codec for bluetooth. Apple's solution to competing on quality seems to be to lower the quality of 'supported' third party products. This is a game they've been playing a long time, first I really noticed is when Dell displays connected to Macs 'negotiated' to use a YPbPr color format rather than RGB. There was an internal memo exposed a long time ago where the instruction was 'make it look like a plausible bug' in lower quality of third party device support.