DoorDash has an incredibly bad reputation online for stiffing customers. The model seems broken. For a company that is built on digital technology it should be

DoorDash has an incredibly bad reputation online for stiffing customers. The model seems broken. For a company that is built on digital technology it should be straight forward to get an indicator if drivers are running multiple orders at once (cold food), thieving from deliveries or not delivering properly (customer reports), and if restaurants are getting orders incorrect.