Are we talking about middle managers or line managers? For line managers, the manager has to talk with human employees, and bad managers asides, that is where

Are we talking about middle managers or line managers? For line managers, the manager has to talk with human employees, and bad managers asides, that is where the human element comes in: fundamentally, your employees are still human. On the other hand, if the line managers are all human, then the middle managers have the same human elements, too.