I don't know much about salesforce, but if it is anything like every other "enterprise" grade software every installation is a special unique snowflake and you

I don't know much about salesforce, but if it is anything like every other "enterprise" grade software every installation is a special unique snowflake and you have to train the people on it anyway... Or more realistically you give them a 5 minute overview and let them flounder away a few weeks hating the infernal thing while they try and figure it out.