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I very rarely return items, but received some DOA batteries from Amazon recently (for an Eve contact sensor - 1/2 AA batteries are a real pain to source). I fo
by Marsymars 2y ago
I very rarely return items, but received some DOA batteries from Amazon recently (for an Eve contact sensor - 1/2 AA batteries are a real pain to source).
I found the return process to be wildly low friction. I didn't have to print or package anything. I initiated the return, and the next day an Amazon delivery driver came to my door and I handed them the unlabelled pack of batteries.
- jumelles 2y agoI have specifically asked Amazon customer support if they could do this (pick up the return) for my elderly parents who have Prime. They never agree and insist on printing a label. They don't have a printer. I have asked them about this at least five times.