I'm not the person you are replying to, but I happened to do an Amazon return at the UPS store in the last month and it didn't require a shipping label. It was

I'm not the person you are replying to, but I happened to do an Amazon return at the UPS store in the last month and it didn't require a shipping label. It was actually a super clean process on my end, couple of clicks on Amazon, they emailed me a QR code, I walked into the UPS store, flashed the QR code to them on my phone which they scanned, put the item on the desk and walked out. Literally was in and out of the UPS store in less than a minute. I have a lot of qualms about modern Amazon, mostly related to how value from Prime is continually diminishing in the form of things like ads in Prime Video, etc, but I have no convenience-related complaints about the return process I recently experienced.