Let me add a little context: the use case is mostly support when people are facing infra issues And "preferrable" meant it was preferrable to developers specif

Let me add a little context: the use case is mostly support when people are facing infra issues And "preferrable" meant it was preferrable to developers specifically, which based off of my experience nobody wants it there, it's an annoyance at best Whether it saves cost or not: hiring people to manage the automated thing (including aforementioned bullshitter who is most likely expensive) or cheap front line support, I'm not sure