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I recently needed to reset a rachio device because it was tied to a previous owner and you can't do that yourself. Rachio has replaced their customer service w
by malfist 2y ago
I recently needed to reset a rachio device because it was tied to a previous owner and you can't do that yourself.
Rachio has replaced their customer service with an LLM that can only link you help pages. 100% useless. If I hadn't been able to find their real phone number from Google I wouldn't have been able to use their device.
Really made me question buying anything from them